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COVID-19 Notice

Preferred Elevator would like to assure our customers that we are taking all necessary steps to do our part in flattening the curve of COVID-19. We have developed a “No Family Contact” process for service, repairs and installations. Our Mechanic, who will be wearing a mask and gloves, will call you when we are at your front door and will discuss the issues or concerns you have with your unit. Our customer can then unlock the door, but there is no need to further greet the Mechanic or be present for the service, repair or installation. Please feel free to move to another part of the home while we are working. Final payment can be left for technician or can be done over the phone with our office.
We greatly appreciate your business during this time.

Ken Gough


Elevators installed with more than 4 inches of “gap space” between the hoistway doors and the elevator car doors can pose a serious safety risk. Children may become entrapped in the space and could be seriously injured or killed. This risk can be reduced with the proper installation of space guards at each floor.

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Safety Tips for Using a Home Elevator

Home elevators are safe for both children and adults.

Home elevators are safe for both children and adults. When certified mechanics such as the ones we employ, install your device, then you can rest assured that your home modification device is dependable. It is normal to be cautious about home elevators regarding injuries or accidents, but there are steps that you can take to make them even more reliable. We’re going to share those preventive steps with you today. Keep reading to learn some safety tips for using a home elevator. 

Choose an Elevator Contractor with Experience and Expertise

If you’re reading this, then you’ve probably already made that first step, or are at least considering us to install an elevator for you. The National Elevator Industry Educational Program (NEIEP) has certified all of our mechanics. Also, our apprentices have an active enrollment in the NEIEP. The NEIEP makes sure that anyone who goes through the program completes their training with success. When you hire us, you hire professions dedicated to making your home safer and more convenient for you. Whatever your needs are, we’ll always take them into account. We know that living with limited mobility can be challenging, but our goal is to make it less challenging.

Call if You Suspect Your Elevator Needs Repair

If you suspect, even for a moment, that your residential elevator is not running correctly, please give us a call. Some apparent indicators may be squeaking and squealing and could be a result of loose or broken cables and pulleys. Another sign is when your home elevator does not align perfectly level with the floor when it stops. Take these issues seriously.  We provide the option of Annual Service Agreements which offer annual inspections and preventative maintenance, as well as adhering to safety guidelines during installation. 

Remember Emergency Safety Features

We don’t expect this to happen but if your home elevator stops between floors, there will be an emergency phone that you can use. Safety personnel will come ASAP to help you safely get out of the elevator. We offer 24/7 emergency service with our Annual Service Agreements.

Pay Attention to Weight Limits

An excessive number of people or things piling into an elevator is never a good idea because there are weight limits. Home elevators have lower weight limits than commercial ones. You need to limit the number of people traveling from floor to floor to be mindful of the weight capacity.

Preferred Elevator: We’re On the Up and Up!

For 14 years, Preferred Elevator has served residents in Central Maryland, Baltimore, and Washington, DC. You can rely on our experienced home installation team and quality products.

For our commercial elevator clients, we also provide annual inspections of your equipment to adhere to standards established by the state of Maryland. During these inspections, we make sure that your commercial mobility product is functioning correctly and efficiently. We’ll also go over all safety devices and customized features offered within your plan!

Get in touch with us! Our business hours are Monday-Friday 8 am -5 pm. Reach us by phone at 410-238-2555, or follow us on Facebook, Twitter, and LinkedIn.

This entry was posted on Friday, September 27th, 2019 at 10:33 am. Both comments and pings are currently closed.

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    Preferred Elevator

    • 7110 Golden Ring Road
      Suite 102
      Essex, MD 21221
    • Phone: 410-238-2555
    • 24/7 Emergency Service
    • Business Hours:
      Monday–Friday: 8am–5pm
    • MHIC #123888
    • Elevators Contractors License #1186
    • DC License #ELC1300867