410-238-2555 24 Hour Emergency Service
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COVID-19 Notice

Preferred Elevator would like to assure our customers that we are taking all necessary steps to do our part in flattening the curve of COVID-19. We have developed a “No Family Contact” process for service, repairs and installations. Our Mechanic, who will be wearing a mask and gloves, will call you when we are at your front door and will discuss the issues or concerns you have with your unit. Our customer can then unlock the door, but there is no need to further greet the Mechanic or be present for the service, repair or installation. Please feel free to move to another part of the home while we are working. Final payment can be left for technician or can be done over the phone with our office.
We greatly appreciate your business during this time.

Ken Gough


Elevators installed with more than 4 inches of “gap space” between the hoistway doors and the elevator car doors can pose a serious safety risk. Children may become entrapped in the space and could be seriously injured or killed. This risk can be reduced with the proper installation of space guards at each floor.

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Our Team

Our team consists of educated, licensed elevator mechanics, all of whom have completed or are working toward completion of a five-year apprentice program. Did you know that elevator contractors are required by law to be licensed and insured? Not every company upholds that standard, but we do. Each and every one of our mechanics has successfully completed trainings and has been certified by the National Elevator Industry Program (NEIEP). Our apprentices are all actively enrolled in NEIEP while working for us.

As an independent elevator company, Preferred Elevator offers our customers the best products on the market. The equipment we install is selected based on customer need and high standards of reliability. We’ll work with your architect, designer, or contractor to find the perfect solution for your project. In addition to mobility tools, we can also help with modernization services. Our reputation is built on honesty, efficiency, ability to assess challenges, and enthusiasm for solving problems. Providing quality service at a reasonable rate, we bring independence, accessibility, and freedom to people with mobility challenges within their homes. Contact us today to discuss your unique situation, so that we can design a customized solution to meet your needs.

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    Preferred Elevator

    • 7110 Golden Ring Road
      Suite 102
      Essex, MD 21221
    • Phone: 410-238-2555
    • 24/7 Emergency Service
    • Business Hours:
      Monday–Friday: 8am–5pm
    • MHIC #123888
    • Elevators Contractors License #1186
    • DC License #ELC1300867