410-238-2555 24 Hour Emergency Service
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COVID-19 Notice

Preferred Elevator would like to assure our customers that we are taking all necessary steps to do our part in flattening the curve of COVID-19. We have developed a “No Family Contact” process for service, repairs and installations. Our Mechanic, who will be wearing a mask and gloves, will call you when we are at your front door and will discuss the issues or concerns you have with your unit. Our customer can then unlock the door, but there is no need to further greet the Mechanic or be present for the service, repair or installation. Please feel free to move to another part of the home while we are working. Final payment can be left for technician or can be done over the phone with our office.
We greatly appreciate your business during this time.

Ken Gough


Elevators installed with more than 4 inches of “gap space” between the hoistway doors and the elevator car doors can pose a serious safety risk. Children may become entrapped in the space and could be seriously injured or killed. This risk can be reduced with the proper installation of space guards at each floor.

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Our Story

Thanks to advances in residential elevator technologies, mobility challenges no longer have to imply a reduced quality of life. At Preferred Elevator, we consider ourselves to be in the business of providing independence and freedom, by making our clients’ homes fully accessible to them. We accomplish this through skilled installation and maintenance of residential elevators, lightweight commercial elevators, stairlifts, wheelchair lifts, dumbwaiters, and material lifts. Independently owned and operated, we provide years of experience and premium products to ensure a quality adaptation of your home to fit your specific need.

After many years of working in the commercial elevator services industry, our company founders perceived a need and an opportunity to shift the business into the residential realm, and they decided to fill that niche for Central Maryland. We’ve been incorporated now for eleven years, providing service from Baltimore to Washington DC, and everywhere in between. For us, it’s incredibly rewarding to bring residential elevator technologies into peoples’ homes, so that they can enjoy their living space to the fullest without being hindered by limited mobility. Our staff shares our vision and fits that mold of experience and compassion, so that you can rely on your home elevator installation team every time.

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    Preferred Elevator

    • 7110 Golden Ring Road
      Suite 102
      Essex, MD 21221
    • Phone: 410-238-2555
    • 24/7 Emergency Service
    • Business Hours:
      Monday–Friday: 8am–5pm
    • MHIC #123888
    • Elevators Contractors License #1186
    • DC License #ELC1300867