410-238-2555 24 Hour Emergency Service
Request a Free Estimate

COVID-19 Notice

Preferred Elevator would like to assure our customers that we are taking all necessary steps to do our part in flattening the curve of COVID-19. We have developed a “No Family Contact” process for service, repairs and installations. Our Mechanic, who will be wearing a mask and gloves, will call you when we are at your front door and will discuss the issues or concerns you have with your unit. Our customer can then unlock the door, but there is no need to further greet the Mechanic or be present for the service, repair or installation. Please feel free to move to another part of the home while we are working. Final payment can be left for technician or can be done over the phone with our office.
We greatly appreciate your business during this time.

Sincerely,
Ken Gough

URGENT SAFETY NOTICE

Elevators installed with more than 4 inches of “gap space” between the hoistway doors and the elevator car doors can pose a serious safety risk. Children may become entrapped in the space and could be seriously injured or killed. This risk can be reduced with the proper installation of space guards at each floor.

Click Here For More Information

What to Do if You Get Stuck in an Elevator

The possibility of getting stuck in an elevator is scary. While this is a rare occurrence, it can happen. Do you think that you would know what to do?

The possibility of getting stuck in an elevator is scary. While this is a rare occurrence, it can happen. Do you think that you would know what to do? Keep reading for tips on how to get out of this sticky situation.

Just Breathe

As simple as this may sound, breathing can help to calm you down. Being stuck in a small space can be a nightmare for some people, so if you are claustrophobic, do not panic. Stressing yourself out to the point of having a panic attack won’t be helpful. If you’re stuck on an elevator alone, there won’t be anyone there to assist you, so it is helpful to know what to do. It’s important to stay calm, aware, and be confident that you’ll see outside of the elevator again.

Make the Call

Elevators have telephones installed in the cab, which are used for emergencies just like this. Once you hit the call button, maintenance will be alerted. Soon you will be able to leave the elevator. Otherwise, if the elevator does not have a call button, knock loudly and call out for attention. Someone on the outside will be able to hear your cry for help.

Speaking of call, you could also use your cellphone if possible to make a telephone call. If you know off-hand or can look up the number to your job or the building that you are in, then someone should be able to assist you.

Understand that Fixing the Problem May Take Time

Even if maintenance is aware of the problem right away, it may take some time to fix the issue and open the doors. Patience will be needed. You can finally have that downtime to check Facebook, listen to music, or read the book you have yet to finish! If you’re lucky, other people might be on the elevator with you, and you can get the chance to meet new people. Eventually, this potentially horrific experience may turn into a laughing experience. Do not try to pry the doors open yourself, it could cause serious injury.

Make sure that your residential or commercial elevator is up-to-par. No one wants to get stuck in an elevator especially if it’s due to not maintaining your equipment. If you notice any mid-leveling or your doors are having trouble shutting, then you should indeed call in for a repair. We offer 24/7 emergency maintenance included with an annual Annual Service Agreement.

Preferred Elevator: We’re On the Up and Up!

For 11 years, Preferred Elevator has served residents in Central Maryland, Baltimore, and Washington, DC. You can rely on our experienced home installation team and quality products.

For our commercial elevator clients, we also provide annual inspections of your equipment to adhere to standards established by the state of Maryland. During these inspections, we make sure that your commercial mobility product is functioning correctly and efficiently. We’ll also go over all safety devices and customized features offered within your plan!

Get in touch with us! Our business hours are Monday-Friday 8 am -5 pm. Reach us by phone at 410-238-2555, or follow us on Facebook, Twitter, and LinkedIn.

This entry was posted on Thursday, March 7th, 2019 at 11:11 am. Both comments and pings are currently closed.

Comments are closed.

Quick Contact Form

    Preferred Elevator

    • 7110 Golden Ring Road
      Suite 102
      Essex, MD 21221
    • Phone: 410-238-2555
    • 24/7 Emergency Service
    • Business Hours:
      Monday–Friday: 8am–5pm
    • MHIC #123888
    • Elevators Contractors License #1186
    • DC License #ELC1300867