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Preferred Elevator FAQ

We hope you find this FAQ helpful

Here at Preferred Elevator, our goal is to make the lives of our customers easier. We know that tough decisions come with changes in mobility, and that’s where our devices come in handy. With our home modification devices, we hope to give our customers back some of the freedom, independence, and mobility that they may have lost over the years. Purchasing any new product, let alone one that modifies your home, comes with many questions. We have answers! Today we’ll provide you with an FAQ that can answer some of the concerns you may have.

Are Home Modification Devices Affordable?

Absolutely. Long ago, only wealthy homeowners had residential elevators. However today, residential elevators are now affordable enough for the average homeowner. This affordability also applies to our stairlifts, wheelchair lifts, dumbwaiters, and material lifts. If you cannot afford a home modification device on your income alone, there are loans and grants available. Also, our manufacturers offer the option to finance your home modification device.

Are Home Modification Devices Safe?

Yes, our devices are safe! The National Elevator Industry Program (NEIEP) certified our mechanics and technicians. Every one of our Mechanics went through and successfully completed the proper elevator training. Also, in 2017, the American Society of Mechanic Engineers (ASME) mandated a new elevator installation code to ensure that residential elevators are safer than ever before! Limited mobility doesn’t affect only older people, it affects those at any age at any stage of life. Residential elevators or any of the other vertical platform lifts are safe for children,  elders and anyone in between. 

Will Installation Take A Long Time?

The installation will not take forever. It will only take a few hours or a few days, depending on which type of unit we are installing. It all depends on factors such as the size of your home, staircase, and also how you want your new device customized. Not only is installation quick, but our lifts are user-friendly. 

What If My Lift Stops Working?

One way to keep stairlifts, vertical platform lifts and elevators running as they should is to set up annual maintenance checkups. That way, we can detect any issues before it becomes a large repair. Otherwise, we do offer 24/7 emergency services with an Annual Service Agreement. We don’t anticipate you running into many problems, but if you do, we’re here for you. One of our main concerns is keeping you safe and satisfied for years to come. We hope that this FAQ was helpful. If we did not cover a pressing concern in this FAQ, then call us or refer to our blogs where we share other vital information. 

Preferred Elevator: We’re On the Up and Up!

For 14 years, Preferred Elevator has served residents in Central Maryland, Baltimore, and Washington, DC. You can rely on our experienced home installation team and quality products.

For our commercial elevator clients, we also provide annual inspections of your equipment to adhere to standards established by the state of Maryland. During these inspections, we make sure that your commercial mobility product is functioning correctly and efficiently. We’ll also go over all safety devices and customized features offered within your plan!

Get in touch with us! Our business hours are Monday-Friday 8 am -5 pm. Reach us by phone at 410-238-2555, or follow us on Facebook, Twitter, and LinkedIn.

This entry was posted on Friday, November 22nd, 2019 at 10:50 am. Both comments and pings are currently closed.

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Preferred Elevator

  • 7110 Golden Ring Road
    Suite 102
    Essex, MD 21221
  • Phone: 410-238-2555
  • Fax: 410-238-2241
  • 24/7 Emergency Service
  • Business Hours:
    Monday–Friday: 8am–5pm
  • MHIC #123888
  • Elevators Contractors License #1186
  • DC License #ELC1300867